What is the cost?
Standard pricing ranges from $29–$35 per player, depending on group size and date. Discounted rates starting at $25–$27 per player are available for large groups, team-building events, church groups, and school groups. For current availability and exact pricing, please click “Book Now.”
What are your hours?
Our hours vary by day and by availability. The best way to see current hours and game times is to view live availability on our booking page, which always reflects our most up-to-date schedule.
Do I need to book in advance?
Yes. Booking in advance is strongly recommended to secure your preferred date and time. Walk-ins are welcome when available, but availability cannot be guaranteed.
How far in advance can I book?
Our booking calendar is open up to 8 weeks in advance. We recommend reserving at least 24 hours ahead, though same-day bookings may be available—sometimes as close as 1 hour before game time.
How do I book a room?
The easiest way to book is through our website—just click “Book Now” to see availability and reserve your game. You can also book by calling us, messaging us on Facebook, emailing us, or stopping by during open hours. All bookings must be paid for in advance to secure your reservation.
What does “Call to Book” mean?
If you see “Call to Book,” it means additional availability may be possible. Please call us at (417) 208-3202 to check. Immediate assistance may not always be available, but we will return your call as soon as possible.
Are the rooms private?
Yes. All of our games are private experiences. You will never be paired with other groups—only you and your team will be in the room.
Can we add more players to our booking?
Yes. You only need to reserve the minimum number of players required to book a game. Additional players may be added when you arrive, as long as the room’s maximum capacity is not exceeded. If you book more than the minimum and a player cannot attend, any refunds are handled according to our Cancellation & Refund Policy. No refunds are issued for same-day changes or no-shows.
Do we need to sign a waiver?
Yes. All players must have a waiver completed before participating. Players under 18 must have a waiver signed by a parent or legal guardian.
What forms of payment do you accept?
We accept all major credit and debit cards. Cash is not accepted. Bookings are paid online at the time of reservation. If you are adding players to an existing booking or visiting as a walk-in (when available), payment is made in person using a card.
What is the cancellation policy?
All cancellation and refund requests must be submitted by replying to your booking confirmation email. Cancellations made at least three days before your reservation are eligible for a full refund. Cancellations made one or two days prior will receive a partial refund, minus the minimum booking charge (equal to the cost of two players, approximately $70). No refunds are available on the day of your reservation. This policy applies to full cancellations, partial cancellations, group size reductions, no-shows, and same-day bookings.
Can I reschedule my booking?
Yes. Reschedule requests must be submitted by replying to your booking confirmation email. You may reschedule your booking any time before the day of your reservation. A $10 rescheduling fee applies to each request. Rescheduling is not permitted on the day of your reservation for any reason, except in cases of severe weather or unsafe travel conditions, at management’s discretion.
What if we are going to be late?
If you think you may be late, please call us as soon as possible at (417) 208-3202. Up to 5 minutes after your scheduled start time, your game clock will begin running and time will be deducted from your 60-minute experience. If you arrive 20 minutes or more after your start time, you will be unable to play and your booking will be forfeited. No refunds or rescheduling are available in these cases.
Do you offer gift certificates?
Yes. Digital gift certificates are available for purchase online. After completing your purchase, you will receive a printable PDF. If you prefer a physical gift certificate and are unable to print, you’re welcome to stop by during business hours after purchasing online and we’ll provide one for you.
Do you offer bookings for special events or large groups?
Yes. For special events, large groups, or custom bookings outside of standard availability, please fill out our contact form and we’ll be happy to assist.