Employment

Are you ready to embark on an exciting journey full of puzzles, adventure, and customer interactions? Join our team as an outgoing Game Master and be crucial to creating unforgettable experiences for our guests! If you love puzzles, enjoy providing excellent customer experiences, and can think on your feet, apply below!

Responsibilities:

• Set up and reset escape rooms between guest sessions, ensuring all puzzles and props are in place and ready for the next group.
• Handle incoming phone calls, providing excellent customer service and assisting with bookings and inquiries.
• Facilitate escape room experiences and immerse players in the storyline.
• Deliver exceptional customer service and assist players as needed.
• Ensure safety rules are followed and maintain a positive atmosphere.
• Collaborate with the team to enhance game scenarios and customer satisfaction.
• Gather feedback to improve the escape room experience continually.
• Maintain a high standard of cleanliness throughout the facility, ensuring all areas are spotless and presentable for our guests.
• Independently open and close the business, taking responsibility for the smooth operation of the escape rooms.
• Contribute to the development of new escape room concepts and be involved in the building process (optional but preferred).

Requirements:

MUST BE ABLE TO WORK EVERY SUNDAY.

• We require flexible working hours, including availability primarily on Sundays and occasional weekends and holidays, as reservations may be scheduled during the day and evening.
• Passion for puzzles and interactive gaming.
• Strong communication and problem-solving skills.
• Customer service and sales-oriented, providing a friendly and welcoming atmosphere
• Highly organized and detail-oriented, capable of managing various tasks efficiently.
• Tech-savvy with the ability to adapt to different technologies and systems
• At least 18 years of age

If you’re seeking a dynamic and engaging role that combines creativity, customer interaction, and a touch of mystery, apply now to become a valuable member of our Escape Joplin team!