We understand that sometimes the unexpected can happen and cause you to be late. Please call us immediately if you are going to be late, (417) 208-3202.
5 minutes after your room was scheduled to start we begin to remove time from your 60-minute experience. If you are 20 minutes late for your booking you will not be able to start and will forfeit your booking. You will not receive a refund or be able to reschedule.
IMPORTANT: If you have not booked the entire room and are paired with other guests we will only wait on you for 5 minutes before starting the room. You will NOT be allowed in the room after the game has started. You will not receive a refund or be able to reschedule.